Please complete this questionnaire at least 2 weeks before the pilot start date. Some sections are marked with who should fill them in: 🏢 = Operations/Management, 🔧 = IT/Technical. If one person handles both, simply work through it top to bottom.

1. Agency Information 🏢

Question Answer
Agency name BTS Travel
Primary office location (city, country) Antwerp, Belgium
Number of agents who will participate in the pilot
Amadeus Office ID(s) that will be used

Pilot Stakeholders

Please list the people involved during the pilot phase and their role.

Name Role / Title Email Phone Primary contact? Yes/No
e.g. Project Lead
e.g. Operations Manager
e.g. Agent / Power User

IT Contact 🔧

Question Answer
IT contact name
IT contact email
IT contact phone
Does your IT team need to whitelist domains or browser extensions? (Note any firewall/proxy restrictions)

2. GDS & Chrome Extension Setup 🔧

The Vairo Chrome Extension integrates directly with the Amadeus Selling Platform. We need the following details to prepare your setup.

Question Answer
Which GDS do you primarily use? Amadeus / Sabre / Travelport (Galileo)
Amadeus Office ID(s) to connect
How many agents will install the Chrome Extension?
Do agents use Chrome or a Chromium-based browser (Edge, Brave)?
Are there any browser extension policies or restrictions managed by IT? Yes / No
If yes, please describe
Do agents use the Amadeus Selling Platform Connect (web-based) or a desktop client? Web (SPConnect) / Desktop

3. Integrations 🏢 🔧

Which of the following integrations do you plan to use during the pilot? Check all that apply and provide the required credentials.

3.1 Umbrella Faces (Traveler Profiles & Duty of Care)

Question Answer
Do you use Umbrella Faces? Yes / No
Do you have OAuth2 Client Credentials (client ID + secret)? Yes / No / Need to request
Client ID
Client Secret
Are your traveler profiles in Umbrella up to date? Yes / No / Partially
Do you need to clean up or deduplicate profiles before the pilot? Yes / No
Are your corporate clients set up as companies in Umbrella? Yes / No / Partially
Notes on Umbrella data readiness
Please detail how your corporate travel policies are documented in Umbrella if at all

3.2 Microsoft 365 (Email Integration)